Emotional Intelligence: Importance in the Workplace

Emotional intelligence: a person’s ability to monitor both their own and other people’s emotions, differentiate between the various types of emotions, categorise them appropriately, and then use this information as a guide to their behaviour and thinking (http://en.wikipedia.org/wiki/Emotional_intelligence). In simple terms Emotional Intelligence refers to how you deal with both your emotions and those of […]

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Developing Staff For Business Success

Developing staff members is an imperative step towards securing long term business success. It is important to recognise that staff at all levels are key players in ensuring your goals are met, and are the frontline of your business. CDL Insight has a range of coaching programmes and training courses available to assist you to […]

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