Our 20 years' of experience has shown us that business and employee needs, that initially seem clear and straightforward, can turn 'on the spin of a coin'. Our dedicated people have a proud reputation for managing the unexpected, developing long lasting business to business partnerships and delivering on our promises - every time!
Clients frequently tell us that the obvious passion and drive that characterises the CDL Insight Consulting® (CDL) team is what sets us apart. This is consistently reflected In our 'business as usual' philosophy that, in addition to meeting standard business needs, means that our corporate business managers don't hesitate to take calls at midnight from frantic HR Managers who are looking for last minute guidance; that our coaches and facilitators enthusiastically kick start in house workshops at 3 am to meet the needs of rostered employees; and that each one of us works tirelessly around the clock to cater to the time zone needs of our internationally based corporate clients.
MEET THE TEAM
Alex has worked in both corporate career transition and as a change management coach for the last nine years. A previous role was as Field Manager at the Australian College of Applied Psychology to further her knowledge in counselling and psychology and to gain deeper insight into people motivation and personality traits.
Empathetic, supportive and motivating, Alexis has expertise in providing career transition and management coaching for senior executives as well as those in a range of administrative and management positons in the technology, finance, government and corporate sectors.
As the owner of Global Tactics and Strategies (GTS), Alistair is an Independent Advisor to the CDL Board of Directors. In this role, held by Alistair for more than five years, he provides advice to the Board and Management to ensure effective governance of the company and strategic direction both across New Zealand and offshore.
Focusing on client strengths, needs and future opportunities, Anne has worked with a wide range of clients over the years, from General Managers, Accountants, Hydro Workers, Council Workers, Administration Staff, IT Professionals, Teachers, Disability Service Workers and Marketing Executives.
Anne has extensive experience as a coach, trainer and facilitator, helping people to land their ideal role in government and private enterprise. Anne has worked in outplacement, development and transition for over 12 years and understands the challenges faced in finding employment in an increasingly competitive and skills specific labour market.
Annie is an Accredited Leadership and Personal Development Coach with over twenty years’ experience working across different sectors of the Consumer Services Industry. She has extensive skill in the design and delivery of management and team development as well as customer service.
As a Registered Psychologist, Arlene has over 20 years’ experience as a career and rehabilitation consultant, trainer and university lecturer in government, private enterprise and not for profit sectors. Arlene works with employees of all ages and levels of seniority including the disabled, indigenous Australians and those from non-English speaking backgrounds.
Barbara believes simple is an approach that works across all levels, cultures, business streams, values and beliefs. Coaching, facilitation, teams and feedback are her passion. She has worked across most industry streams and levels and specialises in communication, conversations, emotional intelligence and leadership.
Barry is a Career Management Consultant and Coach with extensive expertise in partnering with Directors, Senior Executives, Managers and Professionals to achieve key business, professional and personal objectives. He has also delivered Boardroom presentations, workshops and training sessions on a range of business topics.
For the last 12 years, Bass has worked with multi - national organisations specialising in marketing, communication and planning. He has led team of professionals in Australia and internationally through successful and seamless change. He is dedicated to helping people identify and shift the unseen forces that are the barriers to personal and professional success.
As CDL’s website designer, developer and online marketing executive, Blake is highly results driven and enjoys leveraging off his technological skills to engineer online marketing strategies that drive business and grow profitability.
As a certified speaker, trainer and coach, Bobby facilitates workshops, keynote speaking engagements, and one on one coaching to support personal and professional leadership growth. As a Lean Six Sigma Master Black Belt, Bobby develops and deploys continuous improvement capability through training, employee support, coaching and mentoring.
Caroline truly believes in people and their capacity to progress and achieve their potential. She often tells her clients that she is ‘their most unreasonable friend’, supporting them unstintingly and challenging their assumptions, attitudes and behaviours to empower them to make better choices and improve their results.
Cheryl is an experienced coach, facilitator and consultant with over 15 years’ experience in working with employees and in leading organisational development and people capability in large to medium sized organisations. Strategic, passionate and creative, Cheryl has a deep understanding of the psychology of learning and behavioural change.
For over 15 years Deborah has assisted clients identify their strengths, passions and aspirations, set strategically aligned, meaningful goals and developed associated action plans to help clients achieve their version of success. Her particular strength is her ability to ‘read between the lines’, ‘see what is not there’, and address ‘sacred cows’ for enhanced outcomes.
Doug is a recognised Australian expert on sales conversion and has been speaking and training on the subject for over a decade. He specialises in the hospitality and call centre industries. He is in demand as a speaker and trainer on sales, service and memory with a focus on results.
Terry is a qualified Workplace Assessor / Trainer at Certificate Level IV and has delivered group training over the last decade to agencies in the USA and Western Australia including more than 300 courses as a TAFE level instructor in California.
Eoin is a Chartered Accountant, with over 30 years of commercial experience of which the last 20 have been directly information systems related. Eoin is independently accredited as an Information Technology Certified Professional (ITCP) by the Institute of IT Professionals (IITP), the professional body of the IT sector in New Zealand.
Fay brings to CDL over 25 years’ experience in employment services, encompassing career coaching, career development, career planning and management, transition services, outplacement, recruitment and executive search. This breadth and depth of professional expertise places Fay in a unique position to understand and meet the needs of both employers and employees.
Helen organises the materials that support the expansive coaching and training services provided by CDL and is the administrative interface between the CDL coaching teams based in New Zealand and Australia and the management team within the business.
As a Corporate Trainer, Jill provides consulting, coaching and mentoring support to a variety of clients on topics that include high powered leadership, team motivation, marketing and lead generation. Jill recently returned to Australia from six years on the Island of Borneo where she established the Sarawak Convention Bureau as their inaugural CEO with a key role being liaison with both State and Federal Government and the new Borneo Convention Centre.
As a CDL Director, Jonathan is responsible for leading the strategic and operational needs of the business. Jonathan develops and maintains effective client relationships and provides superior business and people focussed project management capabilities.
Josephine is a Registered Psychologist with an extensive background in adult learning and development and over 20 years’ consulting experience. Josephine has worked with Human Resource divisions of global and local organisations in areas such as organisational development, recruitment and selection, performance management, change, team and leadership development and communications.
With strong senior line management and consulting experience in Marketing, Customer Service and Sales, followed by 15 years’ experience guiding, coaching and training Managers and Gen Y in leadership across a host of industries and professions, Juliette knows how to effect real change at the front line. From SME’s to Professional; Information Technology and Financial Services, Juliette helps managers seize opportunities to maximise ROI.
Katrina comes to CDL with a professional background in purchasing, merchandising and production control. Blending a creative passion with exceptional attention to detail, Katrina manages the national and international Accounting and Payroll systems within the company.
Lawrence is a qualified career management coach and has a strong interest in applying the results of various assessment tools to assist clients in their professional development and to help clarify career direction. He has worked simultaneously in private practice in and also in the TAFE and University sectors.
As an organisational development practitioner, Leann is experienced in a wide range of areas including organisational consulting, facilitation, business and leadership learning and development. However it has been the diversity of working with client groups from senior executives in blue chip organisations to correction officers in the public service that has fuelled Leann’s passion for developing others.
Mandi is a Professional Coach and Facilitator who applies whole life coaching techniques to her work with people. She has benefited from a 20 year management career in hospitality, telecommunications, aviation, film / TV industries and small business nationally and internationally.
Mandy is a Gallup Certified Strength Coach who has over 10 years’ experience working in government, along with 5 years’ experience running a corporate training and development business overseas. Her areas of speciality include leadership and talent development, change management, performance management and organisational team performance.
Maree has a Bachelor of Arts Degree (with Honours) in Educational Psychology which underpinned her training and work as a Vocational Psychologist. With over 20 years’ experience in Human Resources, including career development, coaching and recruitment, Maree has worked with people at all stages of their career journey and from all walks of life.
Maria has over 15 years global human resource consulting experience and coaches and advises senior executives, leaders and high potentials in multinational corporations and professional service firms.
Marie has more than 20 years’ experience in executive leadership development and coaching. She is a highly experienced facilitator and has demonstrated expertise in enhancing personal, team and organisational performance.
Mark currently works with some of Australia’s largest corporations, facilitating Leadership programmes and assisting businesses to navigate change. He has also assisted many organisations to better understand and develop strategic risk policies and registers.
Merryl is a leadership development consultant, executive coach and facilitator and her services add value to leadership, performance and change initiatives. She is passionate about the development of organisational resilience, with leaders who can effectively manage complexity and change.
Pam is a trainer, facilitator and executive coach with a strategic focus and a strong background in business transformation and extensive corporate experience across all industries – corporate and public sector. She previously held senior positions including Finance Director and Company Secretary in large multi - cultural organisations.
For more than 20 years, Raelene has supported and guided hundreds of individuals through all stages of career management. Commencing her career in Human Resources, Raelene’s experience incorporates Career Coaching, Career Management, Succession Planning, Recruitment, Performance Management, Training and Outplacement.
The relationship with, and investment in, the participant is the key to the Career Transition coaching that Richard provides. He constantly refers to the ‘journey of career transition’ and loves to be by the side of a client as he or she unfurls new ambitions and sets a plan for achieving their goals.
Shirley founded CDL Insight Consulting® (CDL) in 1997 and with more than 25 years’ experience in Management Consulting, Coaching and Facilitation, she leads the Instructional Design, Consulting and Delivery Teams within the company.
A results focused learning and development specialist, facilitator and coach with extensive experience in the pharmaceutical industry, Steve’s previous roles reflect a unique combination of commercial operations combined with assessment, coaching and facilitation of individuals and teams.
Teresa has over 25 years of experience in human resources including coaching, mentoring, facilitation and network marketing. She has extensive experience in change management, recruitment and selection, leadership development, training and assessment across all industry sectors.